Refund Policy

Last Updated: 03/12/2025

Due to the immediate, irrevocable nature of our products, all sales are final.

We do not offer refunds or exchanges for any digital products once an order is confirmed and the product link has been sent or accessed. The nature of virtual goods makes it impossible for us to verify that you have not already used or copied the product.

By completing your purchase, you acknowledge and agree to this no-refund policy.

If you encounter any technical issues with accessing or downloading your purchased files, please contact our support team at tianxiao@crosslineedu.com for assistance. We are committed to ensuring you receive the products you have purchased.